FAQ

• More effective cleaning: Traditional toothbrushes rely on your technique. GlowSmile - Smartbrush cleans effectively with high-frequency vibrations from all angles and removes plaque deep inside - quickly and easily.
• Super fast: GlowSmile - Smartbrush cleans all surfaces in one go in just 30 seconds! With a regular toothbrush, it takes considerably longer to achieve the same accuracy.
• Safer & cleaner: Nylon bristles can damage teeth and gums and are difficult to keep clean. GlowSmile - Smartbrush has soft silicone bristles that are gentle, effective, and easy to clean.

The answer is yes! The brush is designed to work with any toothpaste—apply two pumps to both sides and let the brush do its work. For a faster whitening effect, use our included purple toothpaste once and maintain the results with the built-in blue light.

Yes, the GlowSmile - Smartbrush is designed to clean all surfaces at once with high efficiency, so 30 seconds is enough for a thorough cleaning. Because it brushes all teeth at the same time - front and back, top and bottom - brushing time is only 30 seconds instead of 2 minutes.

Yes, the whitening mode uses cold light that effectively removes surface stains and gives you a radiant smile.

The brush only needs to be charged once a month, provided you use it twice a day.

It works exactly the same as regular toothpaste! The difference is that instead of brushing your teeth, the serum neutralizes yellow tones and gives you a whiter shade in just 30 seconds. Apply 2 pumps to each side, start brushing—and that's it! Then go back to your regular toothpaste to brush and maintain your white shade with the built-in blue light, which automatically activates during the brush's 30-second cycle.

Not satisfied with the product? No problem! We offer a 30-day money-back guarantee. Simply send us an email to help@glowsmile.co or fill out the contact form under “Contact” with your request. You will receive a response with more information about the return shipment as soon as possible. We welcome constructive criticism, so please feel free to include the reason for the return and any suggestions for improvement!

Your money will be refunded to your original payment method within 14 business days of receiving your return!

You have 30 days after receiving your order to request a return. Within this period, you must return the product unworn, unwashed, and in its original packaging.

You can request a return by contacting us at help@glowsmile.co or by logging into your account at www.glowsmile.co. We will then send you further instructions.

Yes, you are responsible for the return shipping costs, unless the item is defective or was delivered incorrectly.

For approved returns, 5% of the purchase price will be deducted as restocking fees. This fee covers the costs of inspecting, processing, and restocking the item.

After receiving and inspecting your return, you will receive a confirmation email. If the return is approved, we will process the refund within 10 business days using the original payment method. Please note that banks or credit card companies may require additional processing time.

Please contact us immediately upon receipt at info@glowsmile.co, preferably with photos of the problem. We will then resolve it as quickly as possible.

We will process your order within 1-2 business days. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to track your shipment.

Shipping is completely free for all orders above $30 at GlowSmile.

Our average delivery time is 7–14 days, depending on your location and local postal service speed. Once your order is placed, it’s carefully processed and packed, usually within 24–48 hours.

As soon as your package leaves our warehouse, you’ll automatically receive a tracking link by email so you can follow your shipment every step of the way.

Yes. Once your order has been processed and shipped, you will receive an email with a tracking link that allows you to track your delivery in real time.

First, check your spam or junk mail folder. If you don't see anything there, feel free to contact us at help@glowsmile.co, and we'll help you out.

Is your order taking longer than 14 business days to arrive? Please contact us at help@glowsmile.co. We will be happy to look into it for you.

For all questions regarding shipping or deliveries, please contact our customer service department at help@glowsmile.co. We are happy to help you.